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Shipping & Returns

Delivery

Shipping & Returns

We deliver across Zimbabwe from our branches. Collection in-store is always available where stock is on hand.

Delivery options

  • Collect from your nearest SpeedBikes branch — free when ready
  • Courier delivery to major towns — fees quoted at checkout or via WhatsApp
  • Bulky items (bikes) may require special handling — our team will confirm

Processing times

In-stock items are usually prepared within 1–3 business days. Transfer between branches may add extra time. You will be notified when your order is ready for collection or dispatch.

Returns and exchanges

Unused items in original packaging may be exchanged within 14 days where eligible. See our Refund Policy for full conditions.

Bring your receipt or order reference to any branch or contact support first.

Damaged deliveries

Inspect parcels on delivery where possible. Report damage within 48 hours with photos so we can arrange replacement or repair support.

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