Information we collect
When you shop, book a service, or contact us, we may collect your name, phone number, email address, delivery or billing address, and order details.
If you create an account, we store your profile and order history to help you track purchases and support requests.
- Contact and account details you provide
- Order, payment, and delivery information
- Messages sent via contact forms, email, or WhatsApp
- Basic usage data such as device type and pages visited
How we use your information
- Process orders, payments, and deliveries
- Respond to enquiries and workshop bookings
- Send newsletters only if you have subscribed
- Improve our website, products, and branch services
- Meet legal and regulatory requirements in Zimbabwe
Sharing and storage
We do not sell your personal data. We may share information with payment partners (such as PayNow), delivery providers, and trusted service providers who help us run our business under confidentiality obligations.
Data is stored securely and retained only as long as needed for the purposes above or as required by law.
Your rights
You may request access, correction, or deletion of your personal information where applicable. Contact us using the details on our Contact page and we will respond within a reasonable timeframe.
